Make your claimAll the information you need to make that claim.
personal claims

A smooth claims process

We're sorry about your loss. Our team of consultants will ensure that your claim is dealt with quickly and smoothly. We've tried to make it a little easier and more accessible for you to make a claim. You will find the relevant information to help you with your claim here.
Claims forms

Motor insurance claims

Personal and Home Insurance claims

Reporting your loss

Report your claim to our local branch office or your insurance advisor. In the event of theft or malicious damage report your loss to the Police and obtain the Police reference number. When contacting us or your insurance advisor, make sure you have the following information:

  • Your policy number
  • The address of the place where the loss occurred
  • Your contact details such as cell number and email address
  • The date of the loss
  • A brief description of the loss

You can now Whatsapp us for a quick response to your insurance claim: Harare and Mutare clients Whatsapp 0779 699 699
Bulawayo, Midlands, Masvingo clients Whatsapp 0714 699 699.

Reporting your loss